Business Support Officer
Location: Southwark
Rate: £20/hr
Start Date: ASAP
Full Time: Mon - Fri - 36 hrs a week
Hatched Recruitment is working with the local authorities to find a Business Support Officer in the Southwark area.
We are looking for a Business Support Officer in Adopt London South to support our Adoption Services across 10 Boroughs. This role is in the Post Adoption Team, assisting with the Recruitment Team and Non-Agency Assessments. The postholder will be the first point of contact for children, families, and adopters supported by designated teams, identifying needs and providing appropriate support and advice. The postholder will provide key administrative support across designated teams to ensure timely and appropriate interventions with children and their families.
Responsibilities:
1. Taking calls from families on the Helpline needing Adoption Support in a pressurised setting.
2. Responding to enquiries and urgent requests.
3. Supporting a team of Social Workers.
4. Covering a wide range of adoption support and administrative matters.
5. Working with confidentiality and sensitive adoption issues.
6. Assisting with data tracking for recruitment.
7. Collaborating closely with Social Workers on Non-Agency Assessments.
Qualifications:
1. Some understanding and experience of adoption support.
2. Empathic ability to support clients.
3. Able to signpost individuals to reduce waiting times.
4. Knowledge of Case Management systems.
5. Understanding of confidentiality and sensitivity to adoption matters/clients.
6. Aware of the vulnerability of birth parents and families under stress.
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