Title: Administration Manager Brief Outline Our client is specialized in temporary site services for the construction industry, currently seeking an Administration Manager. About the Client Our client is a leader in their industry, delivering specialized solutions with a focus on efficiency and exceptional service. They are seeking a dedicated Administration Manager to manage team performance, resolve admin issues, and drive process improvements. Roles/Responsibilities • Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery. • Conduct quality assurance checks on applications and invoices to maintain compliance standards. • Investigate and resolve account queries, preparing supporting documentation as needed. • Generate weekly and monthly management reports for performance tracking. • Respond promptly to customer complaints, escalating issues when necessary. • Support the Commercial Manager in resolving commercial matters, including claims and final accounts. • Identify opportunities for process improvements to enhance efficiency and satisfaction. • Assist with month-end reporting, including billed works and turnover. Qualifications • Experience in project support or administrative roles, ideally within construction or related fields. • Strong organizational and time management skills to handle priorities effectively. • Keen attention to detail, ensuring accuracy in documentation and reports. • Proficient in data management and communication tools. • Leadership qualities to motivate and guide a team towards shared goals. Benefits • Competitive salary and benefits package. • Opportunities for professional development and training. • Supportive and collaborative team environment. • Potential for career growth within a well-established organization.