Programme Manager Location: Fairford Contract: Permanent We are recruiting for Programme Manager who will ensure the delivery of aerospace projects for clients. You will be responsible for customer interaction and managing of all operational and financial aspects of projects. This will involve costs, pricing, profit, working capital and customer service. Role Requirements – Programme Manager Demonstrate clear leadership to deliver outstanding customer service therefore enabling short and long-term growth. Utilise the company account management tools, CRM systems, ERP systems and comply with the companies processes to maintain strict account governance. Maintain and develop wide customer relationships to ensure a very high level of Net Promoter Scores. Maintain an in-depth knowledge of the customer, company and the industry to deliver true customer value. Ensure that all business is maintained at high levels of gross margin and operating profit. Ensure that all tooling, non-recurring costs and company labour is sold/delivered profitably and there is a timely collection of income. Ensure that all financial forecasting (Revenue, Order Intake and Order Book), within the current, month, quarter and year outlook is accurate and timely Ensure excess and obsolete material claims are collected in a timely manner. Take responsibility for closure of timely and accurate customer pricing deviations. • Maintain and execute customer contracts to eliminate any risk Conduct regular customer meetings including, but not limited to monthly meetings, quarterly business reviews and strategic business reviews The ideal candidate for the Programme Manager role would have: Degree or equivalent work experience in directly related fields, with a thorough knowledge of the customer and their market. Direct Project Management experience in electronic manufacturing or a directly related field. Proven project management experience, qualification ie Agile, Prince2 methodology desirable Ability to read a P&L and Balance Sheet, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use office software, including word processing, spreadsheets, databases, gant charts, slide Presentations, internet browsers, E-mail, and business systems software (CRM, ERP). Some UK, and occasional international travel may be required. For more information on this role, please contact Juls Bujalska on or send a copy of your CV to Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.