Tailored Recruitment Consultancy are excited to be working with a long established business in Ripon dedicated to providing exceptional service to our customers. As the business continues to expand, we are looking for a motivated and friendly Customer Service Advisor to join our team on a long-term temporary basis.
Key Responsibilities:
* Handle incoming customer calls with professionalism and courtesy.
* Process payments accurately and efficiently.
* Book appointments and manage scheduling.
* Provide information and support to customers regarding our products and services.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with team members to ensure a seamless customer experience.
Requirements:
* Excellent communication and interpersonal skills.
* Strong attention to detail and organizational abilities.
* Ability to work independently and as part of a team.
* Previous experience in a customer service role is preferred.
* Proficiency in using computer systems and software for managing customer information.
What We Offer:
* Competitive hourly rate.
* Friendly and supportive work environment.
* Opportunity to be part of a dynamic and growing company.
* Comprehensive training and ongoing support