Direct message the job poster from Damia Group
Senior Account Manager @ Damia Group | Technical Recruiting | Data
Salesforce Administrator – INSIDE IR35 - £market rate – Remote, with ad hoc travel to Reading – 12 month initial contract
We are seeking an experienced and dedicated Administrative and Salesforce Support Specialist. The successful candidate will play a vital role in ensuring smooth operations, providing essential support to Account Executives (AEs), and managing various administrative tasks. If you have a strong background in administration, Salesforce, Concur, organizational skills, and executive assistant work, we want to hear from you!
Key Responsibilities:
1. Account Executive Onboarding:
o Ensure new AEs receive their correct equipment.
o Add AEs to relevant Outlook distribution lists.
o Assist with onboarding AEs in Salesforce (SFDC).
o Support Talent Acquisition (TA) with approvals of Recruiter invoices.
2. SFDC Support:
o Collaborate closely with the team in the US to assist AEs with general SFDC support.
o Provide AE onboarding and training for SFDC, including integration with Outlook, setting up opportunities, and familiarization with Legal Tech SKUs.
o Daily monitoring of SFDC Hygiene dashboard and Level 11, alerting AEs of items requiring attention.
o Assist AEs with opportunity updates, fixing issues, and margin calculations.
o Maintain a workflow to receive new opportunity details from AEs and open opportunities in SFDC on their behalf.
o Create ad-hoc SFDC reports for management and AEs.
o Attend forecast calls and help update opportunities or follow up with AEs to make changes.
3. Managing OnDemand Clients:
o Manage the full SFDC process for repeat Axc OnDemand clients, including opportunity creation, seeking approvals, contract signature, and closure.
o Expand this process to include more clients over time.
4. Conflict Checks:
o Run all Conflict Checks for Axcelerate OnDemand (5-10 conflict checks per week) by receiving requests from AEs, running searches in Conflicts DB, and confirming results to AEs.
o Maintain a list of all conflicts run to assist AEs in prospecting.
5. Contract Signing:
o Manage the contract signing process for approved contracts and legal documents (5-10 contracts per week) by uploading documents to DocuSign, routing them for eSignature, and handling post-signature tasks.
6. Field Marketing Support:
o Assist Field Marketing with various activities, including sourcing locations in London, onsite support during events, and managing event leads.
o Help AEs collate contact information from websites and provide marketing support.
7. Ad-hoc Support:
o Provide English/German translations for contracts, marketing documents, etc.
o Assist Sales Directors with planning meetings, team events, dinners, and other ad-hoc administrative tasks.
o Manage approvals for suppliers.
o Prepare presentations for AEs.
Qualifications:
* Strong administration and organisational skills.
* Proficiency in Salesforce (SFDC) and Concur.
* Excellent communication and problem-solving abilities.
* High attention to detail and the ability to manage multiple tasks.
* Ability to work independently and collaboratively with a global team.
* Fluency in English and German for translation tasks (preferred).
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Analyst, Consulting, and Customer Service
Industries
IT Services and IT Consulting and Information Services
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