Overview
The Country Parks Visitor Services team is dedicated to ensuring our visitors have a great experience every time they visit our beautiful parks. As an Events & Visitor Engagement Officer, you’ll lead on the development and delivery of commercial, educational, and customer focused events and activities across Buckinghamshire Council’s Country Parks. Based in Black Park Country Park, you’ll be surrounded by 500 acres of woodland used by over 750,000 visitors a year, with a new visitor hub area and expanded Go Ape offer opening in Spring 2025.
If you are an enthusiastic, creative, engaging, and innovative person with excellent communication skills and who enjoys working in a busy, fast paced environment, this could be the role for you.
(maternity secondment 1st April 2025 – 31st January 2026)
About us
Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.
About the role
You’ll be joining a close-knit team, who will support you to get off to a great start with us. In this fast-paced and dynamic role, some of your responsibilities will be to:
-Lead on the delivery and development of Country Parks events, delivering an annual program of events that reflects the Councils and Country Parks strategic aims and financial objectives.
-Deliver, and support other members of the country parks team to deliver, events; including preparing equipment and resource and carrying out risk assessments and safety checks, as well as the provision of visitor information and supporting the delivery of Ranger duties as required.
-Deliver, support, and supervise other staff and volunteers to provide regular nature-based activity sessions for both pre-school and school aged children, including the Forest School sessions and school group visits.
-Ensure financial transactions are processed and reconciled correctly, payments are received, and related documentation is checked and correctly recorded and GDPR compliant.
-Lead on the development and delivery of promotional and interpretation material and customer information in multiple formats, including web, social media, signs, posters and visitor enquiries for both Country Parks and the wider parks service.
This role will require you to hold a Forest school qualification, or relevant equivalent experience.
As part of the role, you will be able to take holidays outside of the peak school holiday periods and to work occasional extended hours and weekends.
Fixed
As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.
About you
In this unique role, you will have the ability to apply dynamic thinking to deliver high standards of income generating events and visitor engagement across our country parks through creative and innovative events planning and communication. You will have excellent communication skills, both verbal and written, as well as being organised and solutions focussed. You will be proficient in the use of MS Office, alongside design software such as Canva, and event administration tools, such as Eventbrite, and across all social media platforms. Above all, you’ll be enthusiastic and ambitious to learn new skills.
Other information
We welcome a diverse range of visitors from Buckinghamshire and surrounding counties each day of the year. From our stunning Temple Gardens at Langley Park to our peaceful lakes at Black Park, you’ll be surrounded by nature and picture-perfect scenes to enjoy.
This role requires you to take holidays outside of the peak school holiday periods and to work occasional extended hours and weekends.
Closing date of 13th February.
Shortlisting on 14th February.
Interviews on 25th and 26th February.
For an informal chat about this role in more detail, please contact Dawn, Head Ranger Visitor Services, on 01753 511060.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
-All unspent convictions and conditional cautions
-All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).
For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
We recognise and reward you
Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .