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Remote Work: No
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world.
Location: Preston
Shift: 8am till 4:30pm
Please ensure you have the 'Right to Work' in the UK as we currently do not offer visa sponsorships for this position
Performs logistical tasks (receiving & shipping), troubleshooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products. Directly supports operational improvement activities and the implementation of cost reduction ideas.
This role supports service implementation in the depot. Work with cross-functional stakeholders. Escalates technical issues. Troubleshoots assigned issues.
Responsibilities:
• Provides repair services and solutions of customer equipment with minimal supervision. Coordinates internal testing and implementation.
• Provide input & feedback helping to improve the efficiency and accuracy of the repair & commissioning process.
• Performs tasks associated with evaluating and validating customer complaint information, repair history, and contract entitlements.
• Troubleshoots quickly and accurately based upon information given, observations, and/or product knowledge.
• Performs work method analysis and develops best practices for a variety of operations along with setting standard work times. Analyzes data and trends associated with repeat repairs with ability to implement corrective actions.
• Regularly contributes ideas and supports the implementation of continuous improvement action items.
• Strong knowledge of Zebra products and repair processes.
Qualifications:
We are looking for a motivated individual to join our team in Preston; you should have some knowledge/experience in this role or similar.
Key Skills and Competencies:
* Knowledge in the areas of electronics, mechanical and/or software
* Experienced repair technician
* Knowledge of computers, ability to test equipment and networking
* You are able to work independently
* Possesses leadership potential
Why Zebra?
We offer competitive fixed salary and performance linked bonus as well as a range of corporate benefits which support the lifestyle, professional development, health and learning of our people.
UK benefits:
* 25 days holiday + public holidays
* Up to 32 hours paid time off per year to volunteer with a charity of your choice
* Reward & Recognition scheme - earn points to spend online
* Pension Scheme with a matched contribution up to 7%
* Private medical cover
* Access to an innovative online learning platform
* Cycle to work scheme
* Employee Assistance Program
Zebra's culture is encouraging and collaborative where employees are encouraged to learn and grow together. This is a phenomenal time to join us - we are excited to hear from you!
Equal Opportunities:
We are committed to offering equal opportunities, and we encourage applications from all sections of the community.
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