Valuer Location: Grey Street, Newcastle Upon Tyne, NE1 6EE Contract: Permanent Hours: 40 Hours Per Week Salary: £27,300 per annum (inclusive of Car Allowance) plus Commission Closing Date: 5pm 31st December 2024 Are you passionate about delivering excellent customer service in an Estate Agency role and looking for a new opportunity? Then you may be interested. An opportunity has arisen for a Valuer to join our team based in Newcastle City Centre. You will be responsible for assisting in the delivery of a highly effective and profitable sales and lettings service and providing an exceptional level of customer service to all customers. Valuing and listing properties and generating new business is vital to this role. If you have excellent communication and organisational skills, a team focussed approach to work and are proficient in using IT systems, we want to hear from you. About the role: Within this varied role, you will be responsible for the valuing and listing of properties, new business generation and delivery of an excellent, consistent and responsive sales and lettings service. Duties will include; Managing valuations and listing of properties-preparing all market material and ensuring compliance New business generation- Increasing business levels across sales and lettings Assisting in the delivery of an excellent, consistent and responsive sales and lettings service Assisting sales and lettings teams where necessary Supporting property management team and promoting communication between staff Meeting business and income targets through fee levels and additional income Exploring industry technology to lead to improvements in performance, processes and systems Assisting in delivery of marketing plan, ensuring plan is effective and offer feedback Supporting Branch & Business Managers Experience in the property sector is essential, preferably with valuation experience. A highly organised professional with exceptional communication skills and a passion for providing excellent customer service is also essential. About you: You’ll need: Exceptional administration, organisational and prioritisation skills Property Valuation/Estate Agency Experience Excellent interpersonal and communication skills, both written and verbal Advanced IT skill, particularly with Microsoft packages Understanding of what makes a difference in delivering excellent customer service Enthusiastic team player Excellent attention to detail The Benefits: 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform Generous pension scheme About us: An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier – because we know how much a home means. From helping first-time buyers, to taking care of over 420 private landlords’ properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia’s work to help communities in the North East. For more information regarding this role, please contact: Danielle Gibb 0191 2221000 / daniellelivingspaces.co.uk We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications. ________________________________________________________________ The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia. Job Type: Full-time Pay: £27,300.00 per year Work Location: In person Reference ID: 261617INDX