Job Description Property Sales Progression Manager
Newcastle upon Tyne - Hybrid working from our office at Strawberry Lane, from home and across our North of England property portfolio
Fixed Term 12 months, Full Time (37.5 hpw)
Salary circa £42,000 depending on experience plus great benefits including Health cash plan
Home a place where you belong
We have a fantastic opportunity for an experienced Sales Progression Manager(known internally by us as Lead Statutory Sales Executive) to lead a team responsible for affordable home ownership resales, staircasing, remortgages, tenant sales and transfers of equity. In this role, you'll apply your expertise in sales progression to help drive our team towards achieving positive customer journeys and exceeding sales targets.
Key responsibilities include being a primary contact for customers, providing exceptional customer service, addressing service requests and complaints promptly, and improving work quality overall.
Typical day as Sales Progression Manager
Maximising sales performance across all transactions, ensuring the team are proactive on sales conversions to exceed targets.
Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive.
Prioritising and managing a large and varied workload to meet performance targets and statute deadlines.
Youll be a key point of conta...