This Role: Property Advisor - Full Time 37.5hrs per week
12 Month Fixed Term Contract
Location: Beeston, NG9 1LA - Free on-site parking available
Pay award pending
Salary: £23,710
MTVH are recruiting for a Property Advisor who will answer queries relating to Estates Management and Property Maintenance. This is a challenging and rewarding role where you will get to make a real difference to our customers. This isn't a standard contact centre positions, be prepared to be tested on your communication abilities and your commitment to providing customer excellence. Our property desk are fully office based in our fantastic Waterfront office location in Beeston.
What you'll need to succeed
You will already be customer focused with a can-do attitude and a positive approach. You will have the ability to remain composed under pressure whilst demonstrating empathy to our diverse range of customers. A natural multi tasker, you will operate in an organised and structured manner; be detailed driven and capable of producing outstanding quality work at all times.
This role requires you to have exceptional listening and problem solving skills in order to resolve queries received at the first point of contact in a timely and positive manner. You will need to have typing ability along with moderate IT literacy skills and an understa...