Worcestershire Acute Hospitals NHS Trust
We are looking to recruit an enthusiastic, caring and highly motivated Health Care Assistant (HCA) to join our dynamic team. AMU is a busy area taking patients with a variety of care needs for assessment and initial treatment. The candidate needs to be an excellent team player with proven Customer Care skills and will need effective communication skills as well as the ability to work under pressure. Alongside direct care, the candidate will be expected to support the nurses with patient assessment and will have the opportunity to develop skills such as venepuncture, cannulation, ECG recording and to pursue a link nurse role.
*** Please note we do not offer Certificates of Sponsorships for this role ***
Main duties of the job
Your role as a Health Care Assistant (HCA) is to work alongside registered nurses as part of the ward or department team to provide care to patients. The types of duties include:
* washing and dressing patients
* serving patients meals
* assisting with feeding patients when necessary
* helping people to mobilise
* assisting patients with toileting
* bed-making
* generally assisting with patients' overall comfort
* monitoring patients' conditions by taking temperatures, pulse, respirations and weight
Acting with compassion you will put patients at the centre of all you do. You will communicate effectively with patients and their carers. This role will require you to work variable hours on a rota including days, nights, weekends and holidays.
About us
Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this. Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond. The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester. Our workforce is nearly 6,800 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do. Our objectives are simple:
* Best services for local people
* Best experience of care and best outcomes for our patients
* Best use of resources
* Best people
Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system. We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
Date posted
12 February 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9365-25-0101
Job locations
The Alexandra Hospital
Woodrow Drive
Redditch
Worcestershire
B98 7UB
Job responsibilities
You will assist with:
* washing and dressing patients, using hoists as appropriate
* serving meals and feeding patients, including reporting on their intake and recording on charts as appropriate
* toileting, escorting patients to and from the lavatory and recording outputs where necessary
* monitoring patients' conditions by taking temperatures, pulse, respirations and weight
* patients mobilisation, ensuring safe environment and using appropriate techniques
* making beds and helping to ensure the ward/department is kept clean, tidy and safe
* communicating with patients and their relatives with care and compassion
* ensuring that patients are kept comfortable and receive personalised care
* patient booking in / admission, introducing patients to ward / department area as directed by registered nurse
* recording and safe keeping of patients property and valuables
* supporting patients undergoing treatment and/or investigation maintaining privacy and dignity
* safeguarding vulnerable adults
* reporting to the nurse in charge of the ward / department matters of concern relating to patients and the ward / department environment
* undertaking duties outside your working area (e.g. delivery and collection) to assist in maintaining good communication
* ensuring the privacy and dignity of patients is met at all times
* adapting and being flexible to working in various areas of the department or ward as required
Person Specification
Qualifications
Essential
* Basic standard of education including Maths and English
* Experience of working in a patient care setting or customer facing environment
* Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written
* Legible handwriting
* Understanding of the concept of confidentiality
* Self-awareness in terms of assessing own knowledge and competence and understanding your own boundaries
* Self-awareness in terms of recognising the impact of your behaviour and other peoples behaviour
Desirable
* An understanding of the Trust's 4Ward Values:
* Do what we say we will do
* No delays, every day
* We listen, We learn, We lead
* We Work Together, We Celebrate Together
* A basic understanding of: The 6 Cs Compassion in Practice: Compassion, Courage, Care, Competence, Commitment, Communication
* A basic understanding of the NHS Constitution and our values and behaviours.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
The Alexandra Hospital
Woodrow Drive
Redditch
Worcestershire
B98 7UB
Employer's website
https://www.worcsacute.nhs.uk/
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