Who are we?
Love2shop ( is a business bringing vitality to the world of reward and recognition, helping people to celebrate the moments that matter most – at home, in work, at play, or anywhere at all, really.
We do that by helping people to offer the gift of choice. With an incredible range of gift cards and vouchers, Love2shop lets lucky recipients open the door to hundreds of top high street brands and retailers – and go spending! They can do that in-store or online.
Sometimes we work in the consumer market, and sometimes we are all about business-to-business and insight data tells us that over 60% of the UK population recognises the Love2shop brand.
This year, Love2shop has been officially recognised as one of the UK’s Best Places to Work by Great Places to Work. This means that we join other incredible brands acknowledged as UK companies which create warm, welcoming cultures where employees are looked after and given good opportunities to thrive and succeed.
We’ve been around for more than 55 years so you could say we really know our onions! But we’re also forward-thinking and progressive having recently been acquired by UK-based company, PayPoint, so there are many exciting developments to look forward to.
And this is where you might feel your eyebrow twitching? Because we’ve got our recruitment radar tuned in for a new team member – someone to help us build our future vision for Love2shop.
We would love you – no pun intended – to be part of our Love2shop journey.
As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
If you love people and want to belong to a team that champions good, strong values, you’ll thrive in Love2shop. So, what’s holding you back? Send us your CV and covering letter today and leave the rest to us!
Does this sound like you?
We are hiring a PMO lead to help support the delivery of large scale digital programme. This will be a busy role, managing a team and developing the PMO tools and resources to adaptably manage a portfolio of transformational projects.
If you are someone that can deliver on the above with predictable consistency, efficiency, and success then please keep reading….
About the Role:
· Implementation and execution of the PMO, by helping establish a clear vision with delivery road map including milestones and measures of success / key performance indicators
· Manage the PMO team and provide support and advice to the project management team to deliver best practice portfolio, programme and project management principles.
· Responsible for managing and tracking the portfolio’s overall performance, providing an ongoing assurance and health-check by assessing whether projects continue to meet overall strategic and project-related objectives.
· Standardising Project Management systems and processes - Creating new/ Improving current processes.
· Defining the appropriate standards of governance and ownership of the project/programme delivery lifecycles
· Developing systems for standardising project KPI’s and prioritisation
· Provide management reports through a centralised information solution that delivers to the right stakeholders at the right time
· Plan and schedule resource efficiently, ensuring that the right resources are allocated to the right project at the right time
· Forecast and enable resource capacity planning, identifying clashes and when priority calls are required
· Facilitate team collaboration and communication, providing an efficient framework for seamless team collaboration and communication among team members
· Assess and manage portfolio level risks, assumptions, issues and dependencies
· Manage, understand and maintain the overall portfolio/programme /project information. Analyse and interpret data to provide clear metrics, measures, quality assurance, dashboards to support decision making
· Directly support the Unify programme PMO activities;
· Ad-hoc and regular reporting of programme progress
· Facilitate governance forums (e.g. Stage gate reviews and Design Authority) including preparation and distribution of pre-reading materials and minutes.
· Tracking/ management of programme KPIs
· Support and interpret resource data (forecasts & timesheets)
Essential skills required:
· You have experience of running or working in a Portfolio or Project Management Office (PMO) at a senior level
· You have Knowledge of change and delivery frameworks supported by any relevant qualifications such as APM, P30, Prince 2 Qualifications
· You have experience of embedding best practice project and programme management processes and methodologies.
· You are comfortable collating and reviewing highlight reports.
· You have experience of implementing and maintaining a change management framework and supporting tools
· Strong management and leadership skills and able to drive and lead teams to deliver success
· Highly developed interpersonal, advocacy and communication skills to work effectively with individuals, teams and senior Stakeholders.
· Excellent technical (MS Office 365, Project, Visio, Excel, SharePoint etc.) and presentation skills
· Strong analytical skills with an organised and systematic approach and an ability to accommodate a wide and complex range of issues
· Demonstrated capability for problem solving, decision making, sound judgement and assertiveness
· Flexible and adaptable approach with a focus on delivery to deadlines and high standards
· Ability to manage and monitor budgets and resources and Strong commercial and financial acumen
· Ability to develop excellent relationships with Project and Programme Managers in the Portfolio Team.
Desirable:
· You have previous experience in maintaining a portfolio or large-scale programme, and making strategic recommendations to decision-makers
· You have previous Project Management experience
· You have experience with Managing Successful Programmes (MSP) methodology
Our benefits if you decide to join us:
· 25 days’ holiday per year, plus bank holidays
· Company sick pay from day 1
· Company pension scheme
· UK health care cover
· Staff Everyday Benefits card offering discounts with multiple retailers (10%)
· Corporate travel scheme with Merseyrail, Northern rail, Arriva & Transport for Wales
· Fabulous kitchen space which offers free tea and coffee
· Faith room open to all denominations along with dedicated kitchen space for Halal and Kosher food preparation
· Family friendly leave
· Community volunteering policy which allows you 2 days per year to support the community with charitable events