Job Summary
Working as part of the Specialty Training Programme Support Team in the PGMDE function, the post holder will support the coordination and delivery of postgraduate education and training across the North East and North Cumbria.
Duties will vary day to day and can include a wide range of administration tasks including regular communications and liaison with NHS England North East administrative colleagues and the Lead Employer Trust.
Main duties of the job
The Programme Support Assistant will be responsible for the provision of administrative and clerical support to the Specialty Training team and functions in the north east and north Cumbria.
Key Duties Include
1. General office duties to support the business
2. Ensuring that agendas and documentation for meetings and events are available by required deadlines
3. Assisting with key Programme Support functions (e.g., Learner Events, Trainee assessment panels, etc.)
4. Accurate data processing: data entry and monitoring of quality of data
5. Acting as the first point of contact for the Programme Support team (electronically & verbally)
About us
The NHS England Board Have Set Out The Top-level Purpose For The New Organisation To Lead The NHS In England To Deliver High-quality Services For All, Which Will Inform The Detailed Design Work And We Will Achieve This Purpose By
1. Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
2. Making the NHS a great place to work, where our people can make a difference and achieve their potential.
3. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
4. Optimising the use of digital technology, research, and innovation
5. Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.
Date posted: 30 December 2024
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,071 to £25,674 a year
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time
Reference number: 990-NEY-6854546-E
Job locations: Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne, NE15 8NY
Job Description
Responsibilities
You can find further details about the role in the Job Description and person specification and other supporting documents.
Person Specification
Qualifications Essential
1. Base level of theoretical knowledge e.g., GCSE Grade C or above, NVQ, ECDL or equivalent level of knowledge (formal qualification preferred)
2. NVQ or equivalent in Business or Office Administration.
Knowledge & Experience Essential
1. Experience of working in an administrative / clerical or secretarial support role
2. Experience of working in a team
3. Experience of working to deadlines
4. Working knowledge of IT / all Microsoft office packages (e.g., for data entry / data validation / diary management / email prioritisation etc.)
5. Understanding of data protection legislation including information governance, the Data Protection Act and the Freedom of Information Act
6. Experience of working with data systems or working in an administrative environment (e.g., Excel, Access, or role specific systems - Intrepid)
7. Experience of working with virtual meeting technology e.g., videoconferencing
8. Knowledge of or experience of updating websites / webpages
9. Experience of assisting the planning of effective meetings and other events
10. Experience of preparing information to formulate reports
11. Experience of working in a diverse and complex organisation
Skills & Attributes Essential
1. Good interpersonal and communication skills - uses a range of communication channels to build relationships including good writing, data entry, telephone skills and good use of email
2. Good keyboard and IT skills
3. Ability to work effectively as part of a team
4. Able to work on own initiative within defined parameters of the role, planning own work to given deadlines, but with direction from the other more senior members of the team
5. Problem solving skills using known facts or situations or previous experience to determine best course of action
6. Good timekeeping
7. Good levels of accuracy and attention to detail
8. Able to maintain concentration over a period of time which may involve the frequent and prolonged use of IT equipment
9. Good planning and organisational skills, conscientious and methodical
10. Ability to make decisions within the framework of a policy, working to set protocols and procedures
11. Reliable
12. Flexible
13. Willing to learn new skills e.g., updating the website, using new database systems
14. Calm and effective under pressure
Employer details
Employer name: NHS England
Address: Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne, NE15 8NY
Employer's website: https://www.england.nhs.uk/about/working-for/
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