Graduate Software Support Executive Shifts Include Weekends and Bank Holidays Fully remote in Northern Ireland with Hybrid option / Private Healthcare / 10% Bonus / Career Growth / Learning & Development Budget / 35 days annual leave / Meaningful Tech for Good SaaS product. An award-winning tech company based in Belfast, with a team of over 50 skilled and motivated members, is expanding its Software Support Executive team. If you're looking for a software support role that will make a significant impact on customer experience, this is the perfect opportunity for you! Our client provides SaaS solutions for healthcare organisations across the UK. Their innovative software has received multiple awards, and the team is recognised as the best in the industry and a great place to work. Since its inception, our client has seen substantial growth. As they approach a major milestone, they are looking for a new team member for the Software Support team who values client experience. Benefits As a Graduate Software Support Executive, you'll join a company that truly values its employees, work-life balance, and unique culture. While the role is fully remote, you have the option to collaborate with other teams in the Belfast office. The attractive bonus, company pension, and investment in personal development make this opportunity unique for anyone looking to make an impact in a SaaS organisation. The Role As a Graduate Software Support Executive, you'll be part of a balanced rota covering days, evenings, and weekends, so flexibility is essential. You'll play a crucial role in providing support for product and customer queries, ensuring an outstanding customer experience. Your Skills + Aspirations You should have effective communication skills, attention to detail, and the ability to prioritise and manage tasks. A passion for technology and a willingness to learn and grow within the role are also important. If this sounds like the role for you, get in touch with Justyna at Adepta Partners for a confidential conversation or simply apply below! Benefits: Work From Home