Body Shop Estimator / Collision Center Estimator / Auto Insurance Adjuster
Extremely Competitive Salaries & Incentives - Top Benefits - 401k - Paid Vacations & Holidays - Employee Discounts
We see our customers after experiencing one of their worst days: A CAR ACCIDENT. Here at Hertrich Collision Centers, we strive to make that terrible day turn into the best customer service experience they deserve by paying attention to our customers' needs and wants while going beyond our desire to help.
Do you genuinely enjoy helping others? Do you truly care about those around you in their time of need?
Then continue reading. The Hertrich Collision Centers are what you have been looking for.
Estimator / Adjuster Responsibilities:
1. Greet all customers/vendors in a professional and courteous manner.
2. Examine and inspect damaged vehicles and create estimates for repair costs to restore the vehicles to pre-loss condition.
3. Prepare damage reports in an accurate and efficient manner.
4. Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.
5. Develop and maintain an excellent working relationship with the insurance industry, fleets, manufacturers, their representatives, and customers.
6. Obtain signatures, process paperwork, and computer entries according to company standards.
7. Keep customers informed and updated on the status throughout repair.
8. Dispatch and maintain an organized workload.
9. Other duties as instructed by management.
Estimator / Adjusters Qualifications:
* 3+ years of prior automotive body shop estimating/collision center estimator/insurance adjuster experience.
* Effective communication and written skills to provide excellent customer service.
* Confidence in handling high volumes under pressure.
* A good understanding of vehicle repair and insurance processes to effectively communicate with customers, insurers, and repair personnel.
* Knowledge and experience working with insurance companies.
* Strong organization and computer skills.
* High school diploma or equivalent required; continued field-related education is preferred.
* Must have a valid driver's license with few to no points.
The Hertrich Family of Dealerships is on the lookout for awesome candidates to join our growing team. We're proud to represent 24 separate dealerships, 13 Collision Centers, and 19 Automotive Brands across the Delmarva peninsula and beyond! For three decades, the Hertrich Family has dedicated themselves to the communities we serve, supporting over 90 local organizations and charities. We are a world-class team with a dynamic, entrepreneurial culture; we win with integrity, hold ourselves accountable, and aren't satisfied with 'just good enough'. We aim for excellence and work together to achieve it in everything we do. If you're a dedicated, innovative, and enthusiastic person, we invite you to apply for one of the many exciting positions we have available.
'We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, or veteran status. Hertrich is also committed to providing a drug-free workplace. Hertrich is an equal-opportunity employer, and by doing so, we will sustain and promote an inclusive culture that supports future growth for all.'
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