Security Controller
We are currently recruiting for an operations controller with a strong and focused outlook.
We specialise in Security and FM provision. We are seeking the right candidate to start or continue a career within the security industry in a Control Room environment which is operational 24 hours a day, 7 days a week.
Essential Qualifications and Requirements:
1. Must have minimum 1 year Control Room/Office experience or similar environment
2. Must possess a Front-Line SIA Licence
3. Full UK driver’s licence and have own transport
4. Experienced in customer service and dealing with staff and client queries
5. Experienced in Timegate, Microsoft software including Word, Excel, Powerpoint, Outlook and Sharepoint
6. Must be fluent and proficient in the English Language
7. Able to prioritise workload
8. Able to work as an individual and as part of a team
9. Excellent time management and prioritisation
10. Smart appearance
11. Positive attitude and strong work ethic
12. Excellent communication and written skills
Job Role & Responsibilities:
1. Monitor and respond to all inbound and outbound calls and emails
2. Act as the ‘face’ of Uniguard to all internal and external stakeholders
3. Organise workflow for best practice
4. Book staff on for duty via telephone and through Timegate app portal
5. Create and plan shift patterns and rotas for staff
6. Book holidays for staff and deal with sickness and absences
7. Able to use Timegate scheduling software (Desirable)
8. Deal with all incidents and produce detailed and comprehensive reports when required
9. Able to multi-task and work during busy periods
10. Able to cover blowouts and last-minute requests from clients
11. Be able to use own initiative
Working Pattern:
Full Time, Permanent
T&C’s:
Remuneration is based on an annual salary.
Experience:
1. SIA Front Line License (Essential)
2. Previous experience in a Control Room Environment (Desired)
3. UK Driving Licence (Preferred)
Job Types:
Full-time, Permanent
Pay:
£29,000.00 per year
Schedule:
1. Day shift
2. Monday to Friday
3. Overtime
4. Weekend availability
Experience:
security: 1 year (required)
Licence/Certification:
SIA badge (required)
Reference ID: Control
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Other, Information Technology, and Management
Industries:
Security Guards and Patrol Services
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