ICT Apprentice
Apply From: 14/11/2024
Learning Provider
Delivered by JUST IT TRAINING LIMITED
Employer
SIGNET CONSULTANCY LTD
Vacancy Description
* Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US.
* Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services (UK).
* Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution.
* Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems.
* Work directly with senior engineers to resolve complex issues as well as assist in project roll outs.
* Be willing to work flexible hours to provide support for clients in the UK, Europe, US, and Asia (On-Call Rota).
* Be proactive; always look for opportunities to improve what we do, improve customers' IT systems, and find smarter ways to deliver excellent service.
* Maximise and promote system utilisation by all users, providing relevant training where necessary.
* Maintain documentation for all systems (hardware and software), including all applications installed and network topology/diagram.
* Provide excellent service for all customers and be willing to go the extra mile.
Key Details
Vacancy Title
ICT Apprentice
Employer Description
We are a London based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of your IT infrastructure. Our expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring them enables us to meet your business objectives, needs, and budgets.
Vacancy Location
9 Poplar Place, UB3 2DS
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000287171
Key Dates
Apply From
14/11/2024
Closing Date For Applications
2024-11-30 23:59:59
Interview Begin From
2024-12-05 00:00:00
Training
Training to be Provided
* ICT (Information Communications Technician) Level 3 Apprenticeship Standard.
* Functional Skills in maths and English, if required.
* You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
* Your training will include gaining A Level 3 IT qualifications.
Learning Provider
JUST IT TRAINING LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Logical thinking, Team working, Initiative, Excellent written and verbal communication, Adaptable and flexible, Liaising with external suppliers, Enthusiastic and positive, Troubleshooting and diagnosing.
Apply Now
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