Job summary We are looking for an experienced Medical Secretary & Site Administrator to join our friendly GP Surgery team. This role requires previous experience in a GP surgery setting, and proficiency in using EMIS Web and e-RS is essential. Main duties of the job Providing comprehensive secretarial support to GPs and the wider clinical team Managing patient correspondence, referrals, and documentation Maintaining accurate patient records using EMIS Web Overseeing site administration tasks to ensure the smooth daily operation of the surgery including reception management. Liaising with patients, healthcare professionals, and other services About us St Nicolis is a branch site of Station Street Surgery. We are in the process of building a strong, integrated team that can grow and work together for years to come. Date posted 10 October 2024 Pay scheme Other Salary Depending on experience NA Contract Permanent Working pattern Part-time, Flexible working Reference number A5837-24-0004 Job locations St Nicolas Medical Centre Windermere Avenue Nuneaton Warwickshire CV11 6HH Job description Job responsibilities Previous experience working in a GP surgery is essential Strong knowledge of EMIS Web system Excellent communication, organizational, and multitasking skills Ability to work independently and as part of a team Attention to detail and confidentiality. Job description Job responsibilities Previous experience working in a GP surgery is essential Strong knowledge of EMIS Web system Excellent communication, organizational, and multitasking skills Ability to work independently and as part of a team Attention to detail and confidentiality. Person Specification Qualifications Essential Previous GP Surgery Experience: Demonstrated experience in a similar administrative and secretarial role within a GP practice or primary care setting. Proficiency in EMIS Web: Strong working knowledge of EMIS Web for managing patient records, appointments, and correspondence. Administrative Skills: Proven ability to manage administrative tasks such as filing, record-keeping, scheduling, and correspondence in a healthcare environment. IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software. Desirable NHS or Primary Care Experience: Familiarity with NHS systems, processes, and healthcare protocols. Experience with CQC Requirements: Knowledge of Care Quality Commission (CQC) standards and the ability to ensure compliance within the practice. Organizational Skills Essential Organizational Skills: Ability to manage and prioritize multiple tasks efficiently, ensuring the smooth daily running of the surgery. Communication Skills: Excellent verbal and written communication skills for liaising with patients, staff, and external services. Attention to Detail: High level of accuracy when handling patient records, data entry, and correspondence. Confidentiality: Understanding of patient confidentiality, GDPR, and data protection regulations, ensuring compliance at all times. Problem-Solving: Ability to think on your feet and resolve administrative and operational issues quickly and effectively. Desirable Team Player: Ability to work collaboratively within a multidisciplinary team. Customer-Focused: Friendly and approachable, ensuring excellent service is provided to patients and visitors. Adaptability: Flexible and able to respond to the changing needs of the surgery. Proactive: Ability to take initiative and anticipate the needs of the surgery and the team. Person Specification Qualifications Essential Previous GP Surgery Experience: Demonstrated experience in a similar administrative and secretarial role within a GP practice or primary care setting. Proficiency in EMIS Web: Strong working knowledge of EMIS Web for managing patient records, appointments, and correspondence. Administrative Skills: Proven ability to manage administrative tasks such as filing, record-keeping, scheduling, and correspondence in a healthcare environment. IT Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and other relevant software. Desirable NHS or Primary Care Experience: Familiarity with NHS systems, processes, and healthcare protocols. Experience with CQC Requirements: Knowledge of Care Quality Commission (CQC) standards and the ability to ensure compliance within the practice. Organizational Skills Essential Organizational Skills: Ability to manage and prioritize multiple tasks efficiently, ensuring the smooth daily running of the surgery. Communication Skills: Excellent verbal and written communication skills for liaising with patients, staff, and external services. Attention to Detail: High level of accuracy when handling patient records, data entry, and correspondence. Confidentiality: Understanding of patient confidentiality, GDPR, and data protection regulations, ensuring compliance at all times. Problem-Solving: Ability to think on your feet and resolve administrative and operational issues quickly and effectively. Desirable Team Player: Ability to work collaboratively within a multidisciplinary team. Customer-Focused: Friendly and approachable, ensuring excellent service is provided to patients and visitors. Adaptability: Flexible and able to respond to the changing needs of the surgery. Proactive: Ability to take initiative and anticipate the needs of the surgery and the team. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Station Street Surgery Address St Nicolas Medical Centre Windermere Avenue Nuneaton Warwickshire CV11 6HH Employer's website https://www.stationstreetsurgery.co.uk (Opens in a new tab)