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About The Role
Job Purpose:
The Sub-Contractor Manager will be responsible for global sub-contractor identification, selection and evaluation (covering the managed services and project business), establishing/on-boarding new sub-contractors into the local markets to ensure operational readiness. The role is also responsible for evaluating sub-contractor capacity against target plans, planning the delivery of any specific training to meet customer scopes of work and for specifying, agreeing and measuring Key Performance Indicators/Service Level Agreement performance on a regular basis and SHEQ compliance.
The Sub-Contractor Manager will work closely with Commercial on closing contractual agreements to drive the optimum cost/service model for Indigo. Additionally, the Sub-Contractor Manager will support the Sales and Business Development organisation in their understanding of applicable sub-contractor costs and capabilities when responding to bids and opportunities.
The Sub-Contractor Manager will also work as the single point of contact for operational sub-contractor issues and escalations in association with the local Indigo operational lead.
Principle Accountabilities / Objectives:
* Sub-contractor identification, selection and on-boarding
* Demand Management
* Sub-contractor Training & Certification
* Sub-contractor Governance
* Other Key Responsibilities:
o Establish and maintain excellent working relationships with all sub-contractor partners.
o Support Commercial/Procurement in the contract and price negotiation, as required.
o Support Sales and Business Development in the timely preparation of accurate customer bids and offers involving the use of sub-contractor resources.
o Participate in new business opportunities which involve sub-contractor delivery in order to integrate into the forecast.
About You
Skills/Knowledge:
* Has broad International telecoms experience across multiple technologies.
* Proven track record of identifying and managing sub-contractor resources.
* Demonstrable commercial and financial awareness.
* International experience in managing teams/stakeholders an advantage.
* Proven track record of delivering critical services.
* Must be an excellent communicator and 'networker', with the ability to work with, and be respected by both sub-contractors and internal operational units.
* Ability to very quickly translate quotes and scopes to operational requirements.
* Excellent presentation skills and self-assured in contact with customers and internal resources.
* A self-starter, requiring little or no supervision with a positive attitude and outlook.
* Ability to take ownership of an issue and see things through to the end.
* Ability to prioritise and co-ordinate many activities simultaneously.
* PC literate, especially Microsoft Office suite.
* Trustworthy and honest.
* Full EU Driving license essential.
Qualifications:
* Degree or equivalent education (training and/or experience);
* British Safety Council Level 2 Risk Assessment.
About Us
At Indigo, you'll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals.
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