Job Description
Service Engineer Opportunity
We have an exciting opening for a Service Engineer to join our Client’s Service team based in the Hounslow area. In this role, you'll be part of a collaborative, supportive group dedicated to sharing knowledge and helping each other succeed.
Your key responsibilities will involve troubleshooting, servicing, installing, and repairing X-Ray equipment at customer sites. This hands-on work is crucial for ensuring outstanding customer satisfaction.
You'll have excellent opportunities to further develop your career, both locally and globally. You'll work in an inclusive environment with strong leadership and a focus on safety and wellbeing. Our client also offer a wide range of flexible benefits to support you and your family.
Due to the sensitive nature of this work, we can only consider applicants who are eligible for UK security clearance.
What You'll Do:
* Address daily service and repair needs to ensure high customer satisfaction
* Install, repair, and maintain specialized equipment; provide customer training
* Thoroughly document all inspections, maintenance activities, and repairs
* Manage the repair parts lifecycle efficiently
* Efficiently manage the repair parts lifecycle, including ordering, installing, and returning parts
* Review service logs and prepare detailed reports for customers
* Maintain and calibrate tools and test equipment
* Offer technical support to customers and collaborate with colleagues
* Participate in projects, meetings, and relationship-building initiatives
* Uphold compliance with health, safety, and environmental policies
What We're Looking For:
* Engineering qualification at Level 3
* Proficiency in reading and interpreting electrical and mechanical schematics
* Strong troubleshooting skills for field repair of electrical and electronic systems
* Proficient in using MS Office suite and ability to learn specialized software
* Excellent communication, organization, and interpersonal abilities
* Customer-focused mindset and composure under pressure
* Self-motivated, reliable, and accountable individual
* Willingness to travel on short notice
* Capable of manual handling tasks