Warranty Coordinator 12-month FTC
Location: Dorking
Salary: Up to £30,000
Monday- Friday
Our client, a global manufacturer based in Dorking is looking for a Warranty Coordinator to join their team. You will be a valued part of the ever-growing team and become part of a long-standing successful business.
Duties:
* Processing of warranty claims and customer complaints from first arrival to completion.
* Customer contact for updates.
* Participate in cross functional teams in pursuing corrective actions in product quality.
* Handling customer queries about warranty cover & terms and conditions.
* To progress cost recovery of defective Material from suppliers including managing the return process from customers, distributors and service centres.
* Willingly carry out any other duties deemed appropriate by the company.
Desirable Attributes:
* The ability to work within a friendly team.
* Experience within a manufacturer
* Experience using SAP software an advantage
* Experience of working in a coordinator type role.
* A willingness to get involved and take responsibility.
Benefits
1. Profit Related Bonus scheme (based on 5% basic salary)
2. 25 days holiday plus BH’s
3. Personal Pension Scheme (3.5% e...