This position requires empathy and tact when dealing with patients that may be angry or upset regarding any aspect of their care To ensure all clinical and non-clinical correspondence and reported are typed within local targets To enter Referral to Treatment (RTT) events accurately and in a timely manner To use the relevant IT systems to register patients, make appointments, transfer medical records, input clinical letters and care planning summaries, as required Please refer to your suitability to the post in your supporting information from the role requirements or person specification.