Liaise with delivery drivers regarding any queries raised at the time of delivery Redirect delivery drivers to other delivery areas within the Trust Liaise with medical/administration staff who have any queries regarding their delivery Assist with any telephone queries regarding deliveries Direct patients to the correct appointment area Deputise in the absence of the R&D Supervisor To have responsibility for Health, Safety and Welfare of self and others and comply at all times with the requirements of Health and Safety Regulations Attend mandatory training, ie manual handling, fire To be smart in appearance and dressed in appropriate uniform ID Badge to be worn at all times To work across site if required