Shop Manager, Harrogate
Application Deadline: 9 February 2025
Department: Fundraising, Comms & Engagement
Employment Type: Permanent - Full Time
Location: Harrogate
Reporting To: Area Manager
Compensation: £21,840 - £23,374 / year
Description
Contract: Permanent, full time, 35 hours per week over 5 days
Salary: £21,840 - £23,374 per annum
Location: Beulah Street, Harrogate, HG1 1QH
Closing date: Monday 10th February 2025
Blue Cross has come to Harrogate! In 2024, we opened the doors to a new shop in the centre of Harrogate to continue our mission of supporting animals in need, as well as driving forward sustainability by promoting buying items second hand.
As a charity, we are incredibly lucky to receive kind and unique donations from our supporters and the funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
More about the role
Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. As this is a new shop, being able to promote and showcase what we do is essential to getting our store on the map and increasing the amount of people who are able to volunteer with us or donate stock.
You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. Our Harrogate shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.
Skills, Knowledge and Expertise
As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.
Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
Essential qualifications, skills, and experience:
* Retail management experience
* Commercial awareness to deliver sales
* Excellent interpersonal skills and the ability to build strong external relationships.
* Good IT skills and a basic understanding of finance
* Good people management skills
* Excellent customer service skills
It would also be great if you had:
* Full driving licence
* Experience of working with volunteers
* Experience of fundraising
How to apply
Click the apply button below and complete the online application process before the closing date.
Applications will be reviewed as we receive them and interviews arranged accordingly. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
* Free physiotherapy advice and face to face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Claim for professional fees
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
* Personal development programme
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
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