Posting End Date: November 29, 2024 Join John Lewis or Waitrose today If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us. That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate. Job Summary: Job Description: At a Glance Contract Type: Fixed term contract/Secondment until December 2025 Location: Bracknell based with hybrid working the expectation to go into the office 2-3 days a week to attend meetings and branches and suppliers when necessary Salary Range: £53,700 to £83,500 per annum Partnership Level: 5 About the role We have an exciting opportunity to join our Waitrose Commercial team as a Proposition Owner: Local & Regional. With plans to invest over £1bn in our store estate over the next 5 years, this role is an exciting opportunity to make a significant impact on the future of the business. As the Proposition Owner for Local & Regional you will be accountable for overall performance and assuring GSCoP compliance across the full Local & Regional portfolio. You will be responsible for ensuring the Product Proposition provides a differentiated, high quality experience and customer journey for target customers, and as a result add sustainable value to our business. You will define how the Product Proposition will be run in the long term and build a streamlined operating model which is fit for the future. Supported by a Trading Manager and/or a Category Manager, you will translate the Commercial Strategy into a 12-18 month plan, and will then lead a team of cross functional experts (including at times external stakeholders) to deliver, run and develop this plan and market-beating performance. You will be the central ‘hub’ of activity, setting a clear direction, fostering communication, and skillfully balancing competing priorities. Alongside leading the roadmap of change activity you will also monitor performance and feedback of the Product Proposition, identifying root causes of successes and challenges. You will stay abreast of industry best practices and emerging technologies to keep us ahead of the market. With the support of cross functional specialists you will lead the response in order to ensure the Product Propositions continual success. The role will form part of the Value Added Food team, working closely with BrandsNew to seek innovative and challenger brands and products to offer to our Food Loving customers. Some of your key responsibilities include but not limited too: Delivering product proposition commercial, customer, Partner and process targets Creating the 12-18 month product proposition roadmap, with clear targets and measures of success Responding to ad hoc queries and requests for support from around the business to ensure issues are resolved promptly with an end to end benefit mindset Analyse customer data, market trends, and competitor activities to inform proposition development. Monitor performance metrics, including sales, profit, operational costs, customer and Partner feedback Act as the central “hub” in a hub and spoke model. This will involve setting clear direction for the product proposition, facilitating communication and making trade offs in competing priorities ensure the optimisation of investment and resource This will include leading proposition design and development at all stages, i.e. test, trial, full launch, maintain and continuously improve Essential Skills ● Commercial management ● GSCoP expert ● Clear understanding of ideation, test and learn, pilot and roll out process, including full estate roll out of new customer concepts ● Evidence of launching recent high performing Grocery customer propositions ● Evidence of building a streamlined operational model and developing a team to support the success of a proposition ● Proven strong stakeholder management skills with the ability to inspire and influence others, including senior stakeholders, in areas where you are not the expert or decision maker ● Understanding of commercial and operational levers ● Prior experience of leading cross functional projects and matrix managing cross functional stakeholders ● Drive to find compromise and solutions that work for all parties ● Data based decision making ● Continuous improvement mindset ● Experience in using personal judgement to navigate ambiguous situations and land change without standardised processes in place Desirable ● Experience in Process and/or Critical Path development ● Experience in food retail and food service ● Experience in buying, product supply and ranging Benefits of the Partnership and the role: ️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays, ♥️ - Healthcare Cover - Car Allowance ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not - You’ll get Partnership discount in store and online once you complete probation. That’s 25% off in John Lewis & Partners (12% off electrical products) and 20% in Waitrose & Partners. You’ll also be able to nominate someone you live with to share your discount - Simple cycle to work support scheme - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/ Next Steps The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process"). Once you've submitted an application the next step of the process, if successful, will be an interview. You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early. Internal only: Please click here to view the job description. LI-JLPWTR LI-HYBRID LI-HEADOFFICE Pay: £53,700.00 - £83,500.00 Annual Scheduled Weekly hours: 35 Worker Type: Secondee (Fixed Term) Job Level: Partnership Level 5 Hours of Work: 35 At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself. Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers. We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference. Find out more about D&I in the Partnership here. We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview. https://embed.wirewax.com/8114190