Job overview
The post holder will provide comprehensive, quality, confidential administrative support in the areas of compliance and regulation within the Clinical Governance Support Unit.
The post holder will be expected to organise their own workload and co-ordinate their activities in conjunction with and supervised by the Compliance & Regulation Manager to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function across the Clinical Governance Support Unit and be able to step-in to fill gaps, to ensure continuity of services.
It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues across all teams within Clinical Governance.
Main duties of the job
The post holder will provide comprehensive, quality, confidential administrative support in the areas of compliance and regulation within the Clinical Governance Support Unit.
The post holder will be expected to organise their own workload and co-ordinate their activities in conjunction with and supervised by the Compliance & Regulation Manager to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function across the Clinical Governance Support Unit and be able to step-in to fill gaps, to ensure continuity of services.
It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues across all teams within Clinical Governance.
Working for our organisation
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.
The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1 and became a Foundation Trust in April 8.
We employ almost 5, members of staff, provide around hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 0 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with % of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Detailed job description and main responsibilities
SERVICE DELIVERY
1. Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of agendas, documents and reports, and producing minutes. Recording information, ensuring that all information and documentation is produced to expected standards of performance and according to agreed timescales.
2. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services.
3. Be conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of clinical governance and be able to obtain information from other sources.
4. Assist with the production of documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness of information.
5. Support Clinical Governance managers in their administrative functions including updating records, maintaining spreadsheets, inputting information/data, running reports and using relevant software, as service need requires.
GOVERNANCE
6. Maintain systems and processes to establish and maintain effective communication and confidentiality of information.
7. Assist with the maintenance of systems and processes to support clinical governance support functions.
8. Contribute to continuous improvement of clinical governance functions and patient services.
9. Contribute to the development and implementation of policies, procedures and guidelines related to clinical governance functions.
10. Ensure compliance with Trust policies, procedures and guidelines for self and others, taking action/alerting senior management if practice appears to contravene policy, or if concerned about any aspect of care.
MANAGERIAL / LEADERSHIP
11. Promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING
12. Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
13. Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to changing health care needs.
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
Person specification
Qualifications
Essential criteria
14. 3 GCSE’s (Grade A-C)
15. Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
16. ECDL or equivalent
17. NVQ 3 in Business Admin or relevant experience
Desirable criteria
18. Knowledge of medical terminology
19. Experience of supporting meetings and minute taking
Experience
Essential criteria
20. Previous administration experience, acquiring excellent organisational skills
21. Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
22. Awareness of the importance of equality and diversity
Desirable criteria
23. Understanding of computer systems used by the department
skills and knowledge
Essential criteria
24. Excellent verbal and written communication skills
25. Ability to prioritise own workload
26. Good interpersonal skills
27. Excellent time management and organisational skills
28. Proactively manage change
Employers have a legal responsibility to ensure that all employees have the right to work in the UK.
If you intend to seek permission to work in the UK via a Skilled Worker visa, please be aware that the UK Government set requirements that must be met (such as a minimum salary requirement and being skilled to a certain level). Not all NHS roles are eligible for sponsorship for Skilled Worker visas.
We recommend that you use the information on the to check if this role will be eligible.
Key Messages
• Please let us know if you require an adjustment to our recruitment process.
• We are a flexible working employer, so please talk to us about any flexible working requirements.
• All correspondence will be sent to the email address you have registered as your TRAC account.
• Recruitment is based on the Trust's values and behaviours and the criteria outlined in the Job Description for the role.
• Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.
• Appointments are subject to a 6 month probationary period.
• LED Doctors are subject to a 3 month probationary period.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
NameCharlotte BensonJob titleCompliance & Regulation ManagerEmail addresscharlotte.benson@mcht.nhs.ukTelephone number