We are working closely alongside a Local Authority in Lewisham to assist with the appointment of an Enforcement Support Officer, on a 3-month contract, highly likely to be extended at client's discretion. Please apply with your CV for immediate consideration.
Rate of Pay: £20.45 - £26.55 per Hour
Responsibilities:
* Debt collection, including proactive debtor case management.
* Handling telephone calls, including managing difficult conversations and resolving conflicts effectively.
* Processing card transactions and other back-office administrative tasks.
* Utilizing reporting systems and providing updates to line management.
Requirements:
* Experience in the debt recovery industry, ideally with knowledge of the Taking Control of Goods Regulations 2014.
* Strong call-handling skills, with the ability to manage difficult or sensitive conversations professionally.
Please note:
* You should be available to work immediately or at short notice.
* You should have the right to work in the U.K.
#J-18808-Ljbffr