Job Description
Job Title: Operations Director / Chief Operating Officer (COO) / Business Implementor PA to Director / Ops Director – Recruitment
Location: Southend-on-Sea (Hybrid flexibility possible)
Employment Type: Full-Time
Salary: £40,000 - £60,000 + Performance Bonus
Hours: Long and demanding – this is a leadership role, not a standard 9-to-5.
About Us
We are a high-performance recruitment company specialising in placing elite legal, finance, and data professionals across the United States – with placement fees ranging from $25,000 to $100,000.
With revenues at $4M+ prorate, our mission is to scale to $10M+ over the next two years. The foundations are there – strong brand, proven delivery team, quality clients – but we now need a Number 2 to the Founder who can help us operationalise, hire, and build.
If you're a doer, organiser, and implementor who thrives in fast-paced environments and wants to help take a growing business to the next level – this is your opportunity.
Your Mission
To lead the execution of our growth strategy, turning big ideas into scalable systems, hiring the right people, and ensuring the company runs like a machine. You’ll give the Founder the freedom to focus on sales and leadership – while you handle everything else.
What You’ll Be Responsible For
Operations & Systems
Build, improve, and lead business processes and internal systems.
Create structure and visibility across performance, delivery, and pipeline.
Drive efficiency through automation, SOPs, and clear accountability.
Manage basic accounts oversight and reporting with external accountants.
Internal Hiring & Team Building
Own the internal recruitment process – hiring recruiters, support staff, and offshore talent.
Build onboarding, training, and performance systems.
Ensure every hire supports our growth plan and culture.
Execution & Project Ownership
Translate strategic goals into action plans and outcomes.
Lead and manage company-wide projects with urgency and discipline.
Own KPIs, track progress, and drive momentum week to week.
Right Hand to the Director
Act as a trusted operator and gatekeeper.
Proactively solve problems, spot bottlenecks, and course-correct.
Be someone the Director can rely on completely.
What We’re Looking For
You’ve operated in fast-growth recruitment or sales-led businesses.
You know how to get things done, build systems, and lead people.
You’re process-driven, but practical. You don’t overthink – you deliver.
You’re a great communicator who can manage up and down.
You want to be part of something big and help build it from the inside out.
What You’ll Get
£40,000 – £60,000 base salary, depending on experience
Share scheme
A central role in scaling a highly ambitious recruitment business
The chance to make a lasting impact
This Role Is Not For Everyone
It’s long hours. It’s fast-moving. It’s full of ownership and accountability.
But if you want to be part of an exciting growth journey and build something meaningful alongside a founder with vision and drive — we want to hear from you.