Function: Service technician Location : England Working hours: 40 hours per week In a world where speed is of the essence, Watchtower Security Solutions (part of Mosaic World) is constantly looking for ways to serve customers faster and more efficiently. "Every inch of your property protected with our versatile security solutions." For urban developers, we offer temporary security for properties and construction sites that is flexible, with a high-quality customer-oriented service, while its solutions blend seamlessly into the environment and secure valuable (urban) areas. We are looking for a Service technician to join our (international) organization, in the rapidly developing market of temporary site security. Your responsibilities As a Service technician, you play an important central role. After an onboarding process with a fellow technician, you will be able to independently assemble, configure, install, commission, and maintain our security products. In case of technical problems, you will be able to provide the necessary service, via remote or on-site maintenance. Based on customer feedback, you implement product improvements and innovations. Furthermore, you report to the Country Lead. Your duties include: - Delivery and collection of mobile monitoring systems throughout the UK - Commissioning of monitoring technology - On-site technical service for new and existing equipment - Remote maintenance of existing systems where required - Building of new security solutions in our Telford base - Contacting customers with technical queries What do you bring? Because you are customer-oriented, you are the company's ambassador and can stand out from your competitors by providing comprehensive services. You also recognise yourself in the following profile: Relevant CCTV experience and computer literate Familiar with Office 365 suite of programs Ideally, experience with security installations Willingness to travel Living in commutable distance of the Telford office Professional communication style required High level of initiative Experience in service-oriented field service Excellent English verbal and written communication skills Full and clean UK driving licence with preferable experience with towing trailers Valid UK passport What may you expect from us? Competitive base salary, based on career and experience (£ 28.000- £ 33.000 - gross per year) The right tools to do the job: Surface Pro laptop, mobile phone, company car fuel card pension A thorough onboarding process The opportunity to grow both functionally and personally within our company Short lines of communication within an informal (though Commercial) company An international and dynamic working environment in which entrepreneurship and initiative are highly valued Mosaic World: a mosaic of companies WatchTower Security Solutions is an ambitious and dynamic multinational company in the security market and is part of a larger organisation with over 28 years of experience in this this sector. We are a fast-growing company in its market with high potential in which we take responsibility for the security of vacant real estate and parking, construction and industrial sites. WatchTower Security Solutions is part of Mosaic World and with that, you are part of a fast-growing company that is committed to a vital, liveable and inclusive society. We do this by: B-Right Urban Living ( www.b-righturbanliving.com ): for people who love city living, we develop modern and sustainable studios and apartments; Monoma ( www.monoma.eu ): for creative minds looking for inspiring and flexible living and working space in temporarily vacant properties; Plaza Resident Services ( www.plazaresidentservices.com ): for students and start-ups seeking smart and affordable micro housing with all the conveniences; WatchTower Security Solutions ( https://wt-security.com/ ): for temporary security needs for construction sites, vacant properties, events or parking lots. So together we make the world a little nicer, with housing that suits everyone. And you can be one of them Want to know more about Mosaic World? Then visit our website. How to proceed Do you have any questions about this vacancy? Then contact Country Manager via a.robinsonwt-security.com or call/WhatsApp to 44 7478 234245. Of course, you can also apply directly. We look forward to receiving your application via the button below After receiving your application, our recruiter will contact you within a few days. After completing 2 interviews and an assessment, the right candidate will receive a conditions of employment proposal. As we like to recruit our own candidates, acquisition in connection with this vacancy is not appreciated. Thank you for your understanding.