Customer service advisor nfta

Would you be proud to deliver excellent customer service? HMRC is seeking a dedicated Customer Service Advisor to join our team.

Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to give our customers the best possible experience.

You'll be the first point of contact for our customers, providing a first-rate service by telephone, email or web chat.

Your can-do attitude and passion for helping people will be key, as we fully train you to navigate various conversations and provide clear, quick information.

Join us and be part of a team that believes in promoting fairness and making a difference. Your career at HMRC will be in your hands, andwell invest in you by providing structured training, development opportunities and a clear path for advancement.

At HMRC, we value resilience and adaptability.We are proud of our supportive, inclusive culture, with an emphasis on work-life balance, and are committed to diversity and inclusion, ensuring a welcoming environment for all employees.