Job Description
About the role
Credit Controller - Maternity Cover up to 28/02/26 - Office Based in Southport (North West)
* Providing invoices, credit notes and statements to customers.
* Follow the company collection procedure to minimise bad debt.
* Monitor customer credit limits, customer spend and obtain credit reports when required
* Liaising with internal and external customers to resolve customer queries.
* Agree & monitor customer payment plans
* Generate aged debt reports and make contact calls/emails to gain payment of the overdue
* Take customer card payments
* Attend depot visits when required and building relationships with internal & external customers
* Follow company procedures for business closures, liquidation/administration/legal transfers.
* Credit check and process new account forms
* Covering colleagues workload for annual leave
* Allocation of payments received
* Chasing remittances
* Monitoring various inboxes
* Processing direct debits
* Reconcile customer accounts
* Use multiple in house computer systems along with Microsoft Office and Teams
* Hybrid working when probation is passed
To be successful in this role, you will:-
1. Be able to provide examples of a commitment to service excellence
2. Work well on your own and as part of a team
3. Excellent co...