Provide day-to-day support for software applications, troubleshooting, bug fixes, and escalating issues to the development team. Diagnose and resolve technical issues promptly. Work with internal teams to ensure seamless integration and optimal performance. Assist in testing application updates and monitor system performance.
Key qualifications and skills include a Bachelor's degree in Computer Science or a related field, 2-5 years of experience in application support, and experience with SAP and SQL. Strong analytical and troubleshooting skills are also required.
Responsibilities:
* Provide day-to-day support for software applications.
* Troubleshoot, fix bugs, and escalate issues to the development team.
* Diagnose and resolve technical issues promptly.
* Work with internal teams to ensure seamless integration and optimal performance.
* Assist in testing application updates.
* Monitor system performance.
Qualifications and Skills:
* Bachelor's degree in Computer Science or a related field.
* 2-5 years of experience in application support.
* Experience with SAP.
* Experience with SQL.
* Strong analytical and troubleshooting skills.