1. Immediate start
2. Full training provided
About Our Client
Working for the Home Office in Croydon.
Job Description
3. Capture and digitise information as part of a process.
4. Act as a first point of contact for customers.
5. Manage customer expectations, interact, and always display professionalism.
6. Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved.
7. Manage challenging situations always displaying professionalism Work as part of a team and also work independently managing your time appropriately, working efficiently at all times.
The Successful Applicant
8. Excellent communication and interpersonal skills
9. The ability to develop and maintain good working relationships with colleagues.
10. Basic IT skills, as appropriate systems training will be provided
11. Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
12. Excellent organisational skills with great attention to detail.
13. The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.
14. The ability to understand and apply corporate policies and procedures consistently.
What's on Offer
15. Good rate of pay
16. Amazing experience within the home office.