To provide clerical support to the Early Pregnancy Unit To check inbox for the GP referrals, self-referrals and to populate on CERNER. To book new scan Appointments. To close maternity pathways on Badgernet and Surrey Safe Care. Ensure any missed clinic outcomes are escalated to the relevant clinician. Admit patients onto a virtual bedboard for outpatient procedures and emergency admissions. Responsible for collating of EPU data and inputting on dashboard. To order non-supplies/ stock for EPU on Oracle as required. Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to consultants and which may be passed to other areas for information or action. Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person. Competent use of Surrey Safe Care, Badgernet, Viewpoint and oracle after training in accordance with required departmental standards of work. Use of the Trusts Evolve system, which manages Electronic Medical Records. Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department. Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray and management. Deal with enquiries by letter/ fax/ email/ telephone and escalate to nurse in charge as necessary. Establish good levels of communication and liaise with administration staff, medical staff and other departments and hospitals. Demonstrate an understanding and reassuring manner when dealing with patients and their relatives. To be able to sensitively communicate with patients and their relatives over telephone or face to face. Managing own workload, prioritising as necessary Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust. Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team. Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence. Undertake all mandatory training as required by the Trust. To provide cover for the reception as & when needed. To ensure confidentiality is maintained at all times.