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Community Shops are part of the UK’s largest redistributor of surplus food and household products, helping major retailers, manufacturers, and service providers reduce waste. We redistribute surplus through our Company Shop stores and the award-winning Community Shop, building stronger individuals and more confident communities.
As Team Manager of a Community Shop, you will deliver excellent service by putting members first, maintaining high store standards, and leading a team that supports members in becoming the best versions of themselves. Working with the social impact coordinator, you’ll help build a strong team, create a positive store environment, and make a meaningful difference in the community.
Key Responsibilities:
Operational:
* Ensure Health, Safety & Environmental policies are upheld and promote a culture of good practices.
* Maintain product availability, offers, and pricing while ensuring legal labelling requirements are met.
* Lead day-to-day store operations, ensuring processes and procedures are followed.
* Drive store performance to meet KPIs and delegate tasks to maintain store standards.
* Merchandise the store to maximize sales and drive improvements.
Colleagues:
* Foster teamwork and build a high-performance culture through leadership and motivation.
* Develop and manage team performance, providing feedback through reviews.
* Ensure adherence to policies and promote safety through accident reporting.
* Support and guide team members through development and succession planning.
Members:
* Create an engaging, welcoming store environment focused on exceptional member experience.
* Drive membership growth and ensure colleagues uphold a customer-first culture.
* Act as an ambassador for the store, creating a positive shopping atmosphere for members.
Location: Community Shop, Swarcliffe, Leeds
Hours: 40 hours per week hours between Monday to Friday 07.00am - 17.30pm and Saturday 07.00am - 15.30pm
Seniority level: Mid-Senior level
Employment type: Full-time
Industries: Retail
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