Job summary
INTERNAL MPFT APPLICANTS ONLY
Providing comprehensive business administrative support to theBusiness Support Officer to ensure compliance in all areas ofperformance.
Main duties of the job
The post-holder will be part of a team, responsible for providing a quality administrative service to the Adult Community Mental Health Services supporting the Business Support Officer in the monitoring of performance against the Trust's key performance indicators. To meet the needsof the service, the post holder may be required to work in other administrative areas as appropriate as directed by the line manager
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
1. Supporting your career development and progression
2. Excellent NHS Pension scheme
3. Generous maternity, paternity and adoption leave
4. Options for flexible working
5. Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
6. Extensive Health and Wellbeing support and resources
7. If you work in our community teams, we pay for your time travelling between patients
8. Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
9. Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
10. Salary sacrifice bikes up to £2k
11. Free car parking at all trust sites
12. Free flu vaccinations every year
13. Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Job description
Job responsibilities
1. Provide administrative support to the Business Support Officer in the retrieval of information in relation to key performance To accurately maintain and keep secure patient health and staff records/systems in line with policy and standard operating procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Provide a full range of office support systems including photo-copying and Collate and input data in a timely manner into both manual and electronic To interpret simple spreadsheets, have a good eye for detail and be able to spot data Prioritise own workload and meet deadlines in order to meet the requirements of the To open, sort and distribute post (incoming and outgoing), faxes, memos and other To be proficient in the use of Microsoft Office programmes including Word, Excel, Power Point, and Handle incoming and outgoing telephone calls in a polite and efficient manner, referring telephone queries to a more senior colleague where appropriate. Taking accurate messages and passing them to the appropriate person in a timely To assist the Business Support Officer in the general preparation of meeting paperwork and support minute taking as and when Support with regular stock checks and ordering/receipt of office To be available for regular supervision by the Business Support Officer
Person Specification
Essential
Essential
14. Experience of Microsoft Office
Qualifications
Essential
15. NVQ Level 2 in Business Administration (or equivalent level of administrative experience).
16. RSA II or equivalent experience.
Desirable
17. Experience of minute taking
18. Experience of using RiO or a patient clinical system.
Skills
Essential
19. Ability to produce documents and reports to a high standard.
20. Demonstrate effective verbal and written communication
Desirable
21. Ability to prioritise workload in order to meet conflicting demands and deadlines
22. Excellent telephone skills