If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Job overview
These positions will be based at Ysbyty Glan Clwyd, Royal Alexandra Hospital - Rhyl, Colwyn Bay Hospital, and Ruthin Hospital.
Therapy Services operates an Admin & Clerical Bank, which plays an important role in providing temporary administration and clerical support to the clinical Therapy Services across Betsi Cadwaladr University Health Board on a flexible, ad hoc basis.
We are looking for colleagues with various levels of admin and clerical experience who have good interpersonal and organisational skills and who will be able to work well within our existing teams to cover short-term, long-term and ad hoc vacancies. You will need to be flexible, reliable, adaptable and have good organisational skills. A pleasant telephone manner and good communication skills are essential. You will also be computer literate with experience of Word and Excel, be a team player and able to maintain confidentiality.
Main duties of the job
There will be a range of opportunities based on your skills and our requirements; however, duties covered by bank staff include reception work, updating the Patient Administration System, folding letters, inputting referrals, typing, filing, photocopying, answering telephones, taking minutes, arranging meetings and providing project support.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
* Typing qualification or equivalent experience
* NVQ Level 2 Admin or Customer Service
Experience
* Admin experience in Customer Service
* Experience within a busy office environment
Skills
* Excellent organisational skills
* Knowledge of patient administration system
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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