Job Description
First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
* Greet, check-in, respond to requests and settle accounts while providing exceptional service
* Take initiative to add a personalized experience
* Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
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