Business Unit: COO, Fraud
Location : UK Remote
Contract Type: Permanent
They are our first line of defence function and responsible for day-to-day fraud and financial crime risk identification, ownership, management and control. We’re seeking an inspiring and engaging First Party Fraud SME who is insatiably curious and isn’t afraid to challenge the status quo.
As a member of the fraud strategy team, you’ll be responsible for supporting our efforts in detecting, preventing and mitigating first party fraud on our unsecured products (credit cards, loans & bank accounts). You’ll work closely with stakeholders in commercial, credit risk & operations to develop robust fraud strategies to prevent credit abuse risk. Supporting the development of first party fraud strategies and controls to detect and prevent credit abuse.
Developing a fraud handbook to support the business and management of first party fraud cases.
Conducting root cause analysis on first-party fraud events to identify control gaps and supporting the First Party Fraud Strategy Manager with the delivery of mitigating controls.
Developing data-driven controls to detect and prevent first-party fraud.
Working collaboratively with stakeholders within Fraud Analytics, Fraud Operations, Credit Risk and Commercial to ensure robust controls are in place.
Leading the delivery of change initiatives aligned to first party fraud typologies.
Champion upstream control improvements outside of fraud systems.
Keeping up to date on emerging fraud trends and techniques
Developing & monitoring a range of KRI’s in relation to First Party Fraud, supporting the resolution of any breaches.
Prior experience of developing and implementing successful fraud prevention strategies and initiatives to prevent first party fraud.
Knowledge and understanding of first party fraud risk and industry trends to identify risks that may impact our organisation.
Strong analytical and problem-solving skills, with the ability to interpret complex data and identify actionable insights.
Proficiency in one or more programming languages such as SAS, SQL, Python or R
It’s a bonus if you have but not essential
Knowledge of CIFAS rules and procedures in the context of first party fraud.
Knowledge of credit abuse trends and typologies
Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
~ Up to five extra paid well-being days per year.
~20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
~ Market-leading pension.
~ Free private medical cover, income protection and life assurance.
~ Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.