Here at Human Appeal we have an exciting opportunity for an OCW Coordinator to join our team based in Cheadle, Greater Manchester. You will join us on a full-time basis on 1-year fixed-term contract. In return, you will receive a competitive salary. Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide. As OCW Coordinator, the successful candidate will play an integral role in assisting the Head of OCW in the implementation and administration of Human Appeal’s orphan sponsorship programme. This includes streamlining all sponsorship custom-related systems and reporting such as Sales Force, DMS, PMS and the unique Orphans Online Portal, maintaining up-to-date documentation and close communication with HQ Departments, HA Regional Offices, Field and Local Partner offices, working closely with other internal desks such as the Communications and Donor Care departments, as well as providing operational support to the Head of OCW. This is all in order to enhance donor engagement to improve acquisition and retention of donors and ultimately maximise income and increase beneficiary outreach. We are ideally looking to appoint somebody immediately to this role. Benefits of joining us as our OCW Coordinator include: 35 days Annual Leave Matched pension contribution Employee discounts and memberships Access to wellbeing hub Prayer facilities Opportunity to really make a difference Key duties and responsibilities of the OCW Coordinator include: Maintenance and administration of the Orphans Sponsorship Programme, Ensuring all required systems, tools and documentation are in place for the smooth running of the OCW Programme, Maintaining regular and strong communication channels with Human Appeal Regional Offices and internal departments including Systems Team, Communications, Donor Care, Finance and Fundraising to ensure the promotion and smooth running of the Orphan Sponsorship Programme Achieving year on year increases in the acquisition and retention of donors to the Orphans Sponsorship Programme What we’re looking for in our OCW Coordinator include: Bachelor's degree in a relevant field or equivalent experience. Proven experience in data analysis, data verification, and database management. Familiarity with Salesforce and its data structure is essential. Strong attention to detail and a commitment to data accuracy. Excellent analytical and problem-solving skills. Proficiency in data analysis tools and Microsoft Excel. Ability to work independently and within a team. Strong communication skills to collaborate effectively with various stakeholders. Excellent knowledge of Excel and Word. This would be an ideal role for an experienced OCW Coordinator to make a difference in a rewarding role within the Charity Sector We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click ‘apply’ today to become our OCW Coordinator – we would love to hear from you. Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time. ……………………………………………………………………………………………………………………………………………………… A Little Bit About Human Appeal… We have a high staff satisfaction rating of 4 out of 5 on Glassdoor Here’s why: What our CEO Says: “We are faith-based but not faith-specific. We have faith in all of humanity and believe we can achieve great things when we work together. So, come and be part of a dynamic global charity where we celebrate our differences, as well as our common humanity” Dr Mohamed Ashmawey What our Staff Say: “At Human Appeal, each one of us has the opportunity to influence others. If you are prepared to challenge yourself there are no limits, so come and make it happen” Simon, Systems and Reporting Manager “I have been working at Human Appeal for many years I believe in the cause we are working for. I believe in the charity sector and I believe in the reward we get for helping our fellow human beings in desperate need” Insaf, Finance Lead “Working as a fundraiser, every day is different. It can be challenging, but when you’re working tirelessly and raising funds to help those in need, it’s an amazing feeling” Adnan, Fundraising Coordinator “I saw an opportunity to assist in helping people across the world with the excellent work Human Appeal carries out. I enjoy working with so many talented people in a fast-moving environment” Steve, Procurement Manager Our Greatest Achievements Include: Safeguarding bright futures for more than 22,000 vulnerable orphans in 9 countries. Our one-to-one sponsorship programme has a built-in school attendance requirement while covering the cost of food, housing, medical care, and learning materials Pioneering technologically innovative infrastructure projects in Pakistan, like designing and building a 25-km embankment on the Chenab River in Pakistan. Protecting an entire community from being washed away, the embankment has held back the floods each year, including Pakistan’s worst flooding in a decade during its last monsoon season Protecting the health of mothers and their children in war-torn Syria by running the only free maternity hospital in Idlib, Syria. By offering free medical care to vulnerable mothers and children, our staff at Al Imaan Hospital providing life-saving care to 100,000 patients every year Quenching the thirst for the 2 million residents of the Gaza Strip by working with UNOCHA to purify Gaza’s water network. And now, our newest project involves building a large-scale desalination plant to provide daily access to clean water for 60,000 people across Gaza Recovering lost livelihoods for vulnerable farmers in Gaza by planting 80,000 olive trees since 1991. The farming project provides each farmer with 30-40 prime olive trees so they can establish a vibrant, sustainable crop that yields not just food but income for generations Restoring safe and secure residential spaces in Syria, like the construction of a new town with 1,000 newly constructed homes in Al Zahoor COME AND JOIN THE FAMILY – click ‘apply’ today