Job Title: Operations Manager
Location: Deeside
Salary: £40,000+ per annum (Plus bonus & Package)
Type: Permanent
We are seeking an experienced and results-driven Operations Manager to join our client's growing team.
Our client is a leading provider of bespoke rental locker solutions, offering innovative and reliable products to schools that meet the evolving needs of the secondary level education sector.
The Operations Manager will play a key leadership role in overseeing and growing the operations of the rental locker business. The ideal candidate will have excellent organisational skills and the ability to manage both operational and strategic aspects of the business.
Key Responsibilities:
Lead, allocate, and supervise a team of customer service, installation and maintenance staff, ensuring a high level of productivity and quality of work.
Build and maintain strong relationships with clients, ensuring customer satisfaction and repeat business.
Oversee the bespoke rental portal, ensuring smooth operations and timely delivery of services.
Effectively allocate and manage the schedule for installation and maintenance teams, ensuring timely and satisfactory completion of all tasks
Oversee all installation projects from start to finish for both the locker rental business and the company's big brother locker manufacturer.
Ensure all maintenance and installation works meet safety standards, operational guidelines, and customer expectations. A...