Job summary This is an exciting opportunity to join our enthusiastic Nuclear Medicine department within the SWBH Trust. You will need to demonstrate excellent communication and organisational skills, accurate data input/ IT skills and an ability to work to deadlines. We are looking for a team player, who is motivated, reliable and eager to learn, and wanting to contribute to improving the journey and experience for our wide range of patients. The department offers imaging and non-imaging diagnostic tests and a small number of therapeutic procedures. We are a part of the imaging group within the Trust. Main duties of the job You must enjoy working in a busy environment and be able to prioritise your own workload. You will need good interpersonal skills, be IT literate and able to work under pressure in a fast paced environment. The role is to provide administrative and clerical support to the Nuclear Medicine department. This will involve arranging patient appointments - from receiving a referral right through to contacting the patient and providing basic instructions in line with departmental protocols. The post holder will also be the first point of contact for patients when attending their appointments, so will need to have a professional and friendly manner. Liaising with the multidisciplinary team is a large part of this role, be that confirming appointments with the Same Day Emergency Care team, contacting secretaries regarding referrals or arranging additional support services for patients as required, for example, interpreters and transport teams. About us Sandwell and West Birmingham Hospitals NHS Trust (SWBH) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality. Our new acute hospital, the Midland Metropolitan University Hospital (MMUH) will provide care to our local population from first class, purpose-built premises. We have three newly emerging strategic objectives: Our People - to cultivate and sustain happy, productive and engaged staff Our Patients - to be good or outstanding in everything we do Our Population - to work seamlessly with our partners to improve live Date posted 30 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 381-IM-6625785 Job locations Midland Metropolitan University Hospital Grove Lane Smethwick B66 2QT Job description Job responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. We encourage people to visit the department if interested in the role. Job description Job responsibilities Please see the attached Job Description and Person Specification for full details on what this role entails. We encourage people to visit the department if interested in the role. Person Specification Experience Essential Relevant experience in NHS environment similar or similar Relevant secretarial experience Desirable Experience of working in an NHS imaging department Qualifications Essential GCSE (or equivalent) level English and Maths Recognised qualification equivalent to level RSA II NVQ3 Level 3 (or equivalence from short courses, local training and experience) Good mathematical skills Desirable ECDL qualification Knowledge of hospital patient database systems e.g. CRIS, UNITY/EPR Skills Essential Ability to work under pressure Good level of written and spoken English Person Specification Experience Essential Relevant experience in NHS environment similar or similar Relevant secretarial experience Desirable Experience of working in an NHS imaging department Qualifications Essential GCSE (or equivalent) level English and Maths Recognised qualification equivalent to level RSA II NVQ3 Level 3 (or equivalence from short courses, local training and experience) Good mathematical skills Desirable ECDL qualification Knowledge of hospital patient database systems e.g. CRIS, UNITY/EPR Skills Essential Ability to work under pressure Good level of written and spoken English Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sandwell and West Birmingham NHS Trust Address Midland Metropolitan University Hospital Grove Lane Smethwick B66 2QT Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)