Salary range £36,867 - £40,965 Job description Position: Associate Commercial Practitioner Band: 3 Salary: £36,867 - £40,965 Location: Liverpool/Norwich/Newport/Birmingham Term: Permanent Hours: Full Time/Compressed Closing Date: 14/11/24 Do you want to progress your career in the UK’s largest public sector procurement organisation? If so, you will have the chance to create market leading commercial agreements that help shape how common goods and services are bought across the public sector. Job Summary This is an exciting and diverse role and a key part of the Facilities Management (FM) Category team with responsibility for carrying out the day to day tasks that effectively support the successful delivery of the Commercial Agreements, as well as the customer and supplier relationship management processes. Commercial Directorate overview We are the largest team in CCS and have delivered value to the public sector by creating more than £3.5 billion in commercial benefits. This is an exciting opportunity to join one of our fifteen teams across our 3 categories, all of which manages over £34bn of Public Sector spending. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development. Team Summary The FM Category team manages a portfolio of over £3bn of spend through facilities management and estates services agreements. You will play a vital role, working on end to category management activities, which supports the delivery and management of crucial facilities management contracts across the government and wider public sector estates. Our Commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development. Key Accountabilities: End to end management of commercial agreements Focus on the customer journey and the value that can be added Management and monitoring of supplier performance against relevant Key Performance Indicators Creating supplier action plans, identification of cost reduction and value added services opportunities; and risk management Developing relationships and collaborating with customers and colleagues to ensure the delivery of an exceptional service Collating, reviewing and critically analysing data to support the effective management of commercial agreements to ensure compliance with all policies and regulations and identify emerging risks / issues and opportunities for growth Work collaboratively with internal and external stakeholders to deliver growth, attract new customers, drive customer retention and provide enhanced value for money Producing marketing materials - for example, case studies, newsletters, presentations and Webinars Supporting the development and implementation of strategies aligned to support the ongoing growth of the framework Developing all necessary documentation in readiness to go to market for new/renewed commercial agreements to required quality and on time. This may include PINs, Fine a Tender Service (FTS) notices, specifications and pricing models Contribute to the Team’s compliant and efficient management and maintenance of operational documentation and governance process Following processes and procedures to deliver robust supplier relationship and performance management. Providing recommendations for improvements in processes and implementing solutions to the benefit of the category Essential Criteria (to be assessed on application): Be able to demonstrate a good understanding of procurement with the ability to analyse and communicate data to assist commercial decisions An ability to build and maintain strong stakeholder relationships within a commercial environment Experience in the collation, management, analysis and presentation of information/data Proven ability to prioritise workload and work at a pace to meet deadlines. Well organised, able to work independently as well as part of a team Proactive approach to developing solutions in order to deliver operational and commercial efficiencies and more effective ways of working Success Profiles(to be assessed at interview): Experience Behaviours: Working Together Communicating and Influencing Delivering at pace Managing a quality service Technical Contract and supplier management Success Profiles Framework What we will offer you: Competitive salary Generous pension scheme A discretionary non-contractual performance related bonus Working remotely in addition to working in advertised office location Flexi time scheme (available for B1-B6) Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays Explore fully how we will reward your work. Want to make a difference? Find out more about the rewarding work that we do in our candidate pack. The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy. We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitmentcrowncommercial.gov.uk Working flexibly, delivering outcomes CCS is a flexible business with a smarter working model where our colleagues benefit from a mix of home and office working. Successful candidates are expected to work from one of the office locations listed. Our current office attendance approach requires a minimum of 26 days per quarter (approx 2 days per week, which may be subject to change) in CCS office locations or off site meetings with suppliers, customers, partners, networking / industry events. This is pro rata for those who work part time. Our smarter working principles mean that our people have the advantage of both office and offsite based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we deliver our business with confidence and in accordance with our CCS values. Selection Process To find out more about our recruitment process please click here Please note: Applicants can make use of artificial intelligence but the information presented at application must be factual. A reserve list may be held for up to 6 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Complaints procedure Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at http://civilservicecommission.independent.gov.uk If you feel your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, you should contact recruitmentcrowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at infocsc.gov.uk Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants. Recruitment Principles: Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commissioners’ Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/ If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitmentcrowncommercial.gov.uk in the first instance. If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at infocsc.gov.uk Success Profiles: Success profiles are the new recruitment framework used within the Civil Service. Internal candidates should apply using their Workday account. Select the Career icon and then Find Jobs.