Job Description
Head of Credit Control\n\nBased in Manchester City\n 5 days a week on site\n Paying £40k - £45k\n\nWe are recruiting on behalf of a market-leading provider of employee assistance and occupational health services, a company that is experiencing rapid international growth. With a well-established subscription-based business model, they support over 70,000 organisations and 13 million lives across the UK, Ireland, and Australia. As part of a global group with substantial financial backing, they offer an exceptional career opportunity for a high-performing Credit Control professional.\n\nAbout the Role\n\nThis newly created position sits within the company's Finance Team and presents a fantastic opportunity for an experienced Credit Control professional to take ownership of the credit function.
The role will focus on process improvements, reducing overdue debtors, and ensuring efficient cash collection across multiple locations and business units. The successful candidate will be hands-on in managing the corporate ledger, influencing key stakeholders, and enhancing overall financial performance.\n\nKey Responsibilities\n\nLead and develop the Credit Control function across multiple locations and service markets.\nImprove and implement cash collection processes, increasing Direct Debit uptake.\nOversee the effective supervision of the function, ensuring efficiency and service consistency.\nAnalyse debt and non-cash collection data to support service improvements.\nHold regular meetings with senior leaders to address outstanding debts and maintain visibility within business units.\nDrive process improvement projects while maintaining business as usual.\nOwn and manage receivables balances.\nCollaborate with client experience teams to enhance service delivery and client retention.\nImplement and oversee credit risk processes to mitigate financial exposure.\nCoach and mentor the Credit Control team to improve performance and achieve KPIs. \n\nWhat We're Looking For\n\nExtensive Credit Management experience in a B2B environment.\nProven track record of improving Credit Control systems and delivering outstanding results.\nStrong leadership and team management skills.\nExceptional communication and stakeholder management abilities.\nTarget-driven mindset with a focus on efficiency and results.\nExperience with litigation and debt recovery processes.
\n\n49344CHR\n\nINDMANS