Job summary Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment We have an excellent opportunity for an Administrative Assistant to join our Charnwood Neighbourhood Team within the directorate of Adult Mental Health. 1 full-time role working 37.5 hours Mon to Fri 9am to 5pm 1 part-time role working 22.5 hours Wed to Fri 9am to 5pm As an Admin Assistant for Charnwood Neighbourhood team you will be responsible for providing a comprehensive administration service to a specific area of the mental health team which will include supporting a clinical team. In addition to that you will be required to cover the reception which will include meeting and greeting patients face to face and answering the telephone in a timely manner. This is a diverse role and you will be working in a busy and fast paced environment within a team that value and support each other. We are looking for people with administration experience, strong communication skills with the ability to work on their own and in a team and who can demonstrate our values of Compassion, Trust, Respect and Integrity. The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. Main duties of the job Please note we do NOT offer Sponsorship for this role As an Administrative Assistant/Receptionist you will be the first point of contact for telephone enquiries and face to face from patients and referrers. You will be working proactively as part of the wider administrative and clinical teams including other services within the directorate of Mental Health and Clinical and Medical Staff. You will be processing referrals, data inputting, supporting the wider teams as per service needs and other general administration duties. For this you will require good working knowledge of Microsoft Office applications, excellent IT skills and highly organised with good planning skills. The role includes telephone and written correspondence with patients, Service Users, liaising with family members/carers, GPs and other primary care services, other external NHS services or partner agencies, such as Social Care and the Police.You will need good written and verbal communication skills and the ability to liaise with service users in a calm and compassionate manner. For more information about the role or an informal visit, please contact Lisa Calvert: lisa.calvert4nhs.net 07979 788 451 or Natalie Cozens: Natalie.cozens1nhs.net 07787 333 151 About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Date posted 18 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time, Part-time Reference number 002729 Job locations Loughborough Community Hospital,Hospital Way, Off Epinal Way,Loughborough,LE11 5JY Loughborough Leicestershire LE11 5JY Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Job description Job responsibilities If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Person Specification Qualifications Essential If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Experience Essential If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Person Specification Qualifications Essential If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Experience Essential If you like what you've read and would like more information on the duties and responsibilities of this role, please click on the attached Job Description and Person Specification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leicestershire Partnership NHS Trust Address Loughborough Community Hospital,Hospital Way, Off Epinal Way,Loughborough,LE11 5JY Loughborough Leicestershire LE11 5JY Employer's website https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)