Hours: Full-time, 35 hours per week; usual working hours are Monday to Friday, 09 to 17. Flexible working is possible. Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/. We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community. The Education Officer post offers an exciting opportunity for someone to play a key and visible senior role within the postgraduate education support staff team in the Education and Training Division. Anna Freud works in academic partnership with UCL, a world-renowned, Russell Group university, as the awarding body for its postgraduate programmes. The UCL-Anna Freud collaboration leads on the delivery of a successful portfolio of academic research and clinical programmes. The Education Officer carries managerial responsibility for the day-to-day administration of all programmes/modalities within their remit. They will also oversee the work of a wider team of Programme Officers dedicated to the delivery of UCL programmes in the Postgraduate Studies team. The post-holder will be responsible for a range of tasks including programme organisation, delivery of assessment, examinations and awards, managing the work of a team, timetabling, supporting the student experience and their general wellbeing, committee servicing and undertaking other relevant duties as and when required. They will also be expected to meet the demands of supporting innovative, teaching and learning programmes that include the use of Digital Education to support accessible learning through a mix of in-person and online teaching. The ideal candidate will have excellent knowledge and experience of providing high quality programme administration, including leading on the delivery of key elements of the student lifecycle and ensuring a high-quality service to prospective and current students, as well as programme staff. The post-holder should be experienced in the use of HEI systems like SITS, Moodle (or other similar Virtual Learning Environments) and online platforms to support the delivery of teaching and learning (e.g. Zoom, Microsoft Teams, etc.). They should also be familiar with processes and procedures commonly used to support programme delivery coupled with a strong understanding of lengthy and complex academic regulations. Please email recruitmentannafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship. Location Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, at our London site (4-8 Rodney Street, London N1 9JH). The post-holder will be expected to prioritise in-person attendance at team meetings and events, as well as being available to support any in-person teaching days as required. Closing date for applications Midday (12pm), Monday 6 January 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. Notification of interview Shortlisted applicants will be notified no later than Thursday 9 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. Interviews Interviews will be held on Wednesday 15 January 2025. How to apply Please visit www.annafreud.org/careers/ to register an account, and apply online. We are unable to accept CVs and kindly request no contact from agencies. Job Profile £36,400. FTE per annum, plus 6% contributory pension scheme