Job Title: Casework Coordinator
Job Location: West Midlands Area
Salary: £26,488 per annum based on 35 Hours Per Week (Actual hours worked 17.5)
Contract Type: Permanent
Are you driven by a genuine desire to make a lasting impact and create a better future for vulnerable refugees, asylum seekers and migrants?
Do you want to join us in achieving our mission of supporting people in crisis?
Be part of our inspiring team who assist and support reunited refugee families in the West Midlands area. These people can be facing social isolation and challenges trying to navigate complex welfare and legal systems.
As part of the Refugee Support and Restoring Family Links team, the Casework Coordinator will be responsible for coordinating and delivering casework and support services for refugees, asylum seekers, and other vulnerable migrants in the West Midlands area and will undertake a range of duties designed to develop, maintain, and promote the service.
A day in the life of a Casework Coordinator:
As part of the Refugee Support team, you will be responsible for coordinating and delivering casework and support services for refugees, asylum seekers, and other vulnerable migrants in Coventry and will undertake a range of duties designed to develop, maintain, and promote the service in the city and across the West Midlands. The role is 17.5 hours, of which 14 (2 days) to be in person in the Coventry office, and 3.5 hours (half day) remote working.
To be a successful Casework Coordinator:
* Do you have an understanding of issues relating to asylum seekers, refugees, individuals on family reunion visas, and other vulnerable migrants?
* Do you have knowledge of rights and entitlements for reunited refugees and their families? Can you advise on policies and legislation regarding asylum and immigration?
* Do you have experience of cross-agency partnership working and presenting casework with vulnerable clients?
* Do you have excellent organisational and time management skills – planning, managing, observing, and prioritising workloads, including supporting volunteers?
* Do you have strong verbal and written communication skills and the competence to converse well with people whose first language is not English?
* Are you IT literate, mainly with Microsoft Office?
Closing date for applications is 23:59hrs on Wednesday 5th February 2025
In return for your commitment and expertise, what will you get?
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Support: Access to mental health and wellbeing assistance.
* Team Working: Support our mission in a collaborative team.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Together, we are the world's emergency responders.
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