Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator to contribute to the delivery of the Technical and Tax Team's objectives.
As Senior Administrator will be responsible for:
* Escalations from the Business with regards to nonstandard FATCA and CRS queries
* Analysis of data on a periodic basis to ensure that data reported to the regulators is correct
* FATCA CRS annual data submission to IOMTD is on time
* Ensuring all own and team work is completed within the team's SLAs and high quality standards
* Supporting the wider team to meet timely and accurate regulatory reporting requirements
* Training and checking other colleagues' work
* Continual review and improvement of current processes and procedures
* Actively contributing to process updates and automation opportunities, working with other members of the team, as well as the other teams within Client Services
* Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner
* Proactive and reactive contact with customers and advisers
* Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and Procedures
The ideal candidate for the role of Senior Administrator will have:
* Previous FATCA / CRS knowledge is essential
* Previous Life office experience is desirable but not essential
* Good communication and interpersonal skills
* Ability to work well individually and as part of a team
* Ability to work to tight deadlines
* Innovative, take bold steps forward, stand up for what's right
* Question convention and stay curious, using expertise to deliver on promises
* Act with focus and care, collaborating, learning from experience, and adaptable