About the Role
We are seeking an experienced Service Operations Director to join our team at Woodrow Mercer Healthcare. As a key member of our senior management team, you will be responsible for the strategic direction and operational management of our Aquarius service.
Key Responsibilities
* Develop and implement business plans that align with organisational objectives.
* Manage the application of IT facilities to ensure efficient service delivery.
* Contribute to tender submissions and negotiate contract renewals with commissioners.
* Project manage the implementation of new services and initiatives.
* Liaise with commissioners and stakeholders to develop local strategies and ensure services are responsive to emerging needs.
* Work in partnership with commissioners to lead the service in financial, operational, and practice matters.
* Participate in service reviews and provide written service reports.
* Ensure accurate and appropriate case recording and maintain professional records and statistics.
* Manage all aspects of the service within established financial targets.
* Ensure compliance with policies, procedures, and legislative requirements.
Requirements
To succeed in this role, you will need excellent leadership and communication skills, as well as the ability to work effectively in a fast-paced environment. You should have experience in service operations and development, with a strong understanding of the healthcare sector.
What We Offer
In return for your expertise and dedication, we offer a competitive salary and a range of benefits, including opportunities for professional development and a positive working environment.