We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more. You’ll be part of the global Cloud Operations team, you will have the opportunity to build and manage multiple best-in-class datacentres across the globe with complex deployments and cutting-edge technologies. You will be required to work on challenging problems and develop innovative solutions around automation, scalability, process improvement and security. You will need the ability to think out-of-the-box to diagnose issues and arrive at their root cause. You need to be a self-starter with the ability to initiate and complete projects quickly and effectively, working with a 24x7x365 team of global engineers. You should be willing to travel globally as and when needed. iM Qualified Because I have… • Extensive knowledge of working in a 24x7 datacenter hosting environment supporting 3-tier applications. • Strong background in installing configuring and supporting Windows/IIS/MS-SQL environments. • Experience with highly available and scalable systems. • Experience managing both Windows and Linux environments with basic proficiency in Linux (any flavor). • Strong verbal, written and presentation skills with ability to effectively interact with internal and external business partners. • Basic to intermediate knowledge of networking. • Bachelor’s degree in Engineering or Computer Science (or equivalent experience). Technical Proficiencies that include • Strong Application Support skill with Windows/IIS/MS SQL products. • Strong experience working in virtualized environments (VMWare/(IaaS) • Strong experience working on monitoring technologies (Zabbix/Opsgenie/MS CloudMonitoring). • At least one scripting language expertise for automation (Python/Powershell). iM Getting to • Join a supportive, experienced team with an inclusive, encouraging, and vibrant culture. • Have flexible work hours that allow me to balance my ‘me time’ with my work commitments. • Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events. • Focus on impactful work, solving complex, real challenges utilising the latest technologies and protocols. • Own my career path with our internal development framework. Ask us more about this • Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning. • Join an innovative, industry leading SaaS company that is continuing to grow & scale iManage Is Supporting Me By • Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. • Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. • Rewarding me with an annual performance-based bonus. • Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). • Matching my pension contribution (up to 6%). • Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs. • Providing Group life cover (including life insurance, income protection and critical illness protection). • Caring for my mental health with free access to the Healthy Minds app for mindfulness, meditation and more. • Encouraging me to take time off with 25 days annual leave, multiple all company wellness days, bank holidays, and other life events.